![PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours" PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"](https://preview.redd.it/p6bzmb70k1341.jpg?auto=webp&s=40942eb5e5f44513c6c7686ad03b686bace5127f)
PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"
![PlayStation Support, PS4, PS5 Customer Service: Live Chat, Email and Telephone Number - PlayStation Universe PlayStation Support, PS4, PS5 Customer Service: Live Chat, Email and Telephone Number - PlayStation Universe](https://www.psu.com/wp/wp-content/uploads/2017/12/playstation-games-2017.jpg)
PlayStation Support, PS4, PS5 Customer Service: Live Chat, Email and Telephone Number - PlayStation Universe
![When I try to contact PSN support via live chat I get stuck in this screen. How could I progress to the next screen? : r/playstation When I try to contact PSN support via live chat I get stuck in this screen. How could I progress to the next screen? : r/playstation](https://preview.redd.it/g2nuvif1ej331.jpg?auto=webp&s=090112605222e960a9a31603febd7906445952ef)
When I try to contact PSN support via live chat I get stuck in this screen. How could I progress to the next screen? : r/playstation
![With Playstation, do not request anything via the online/email portal. Call sony direct. The online/email method will return the same response: no faults identified. Call and speak to someone. They are WELL With Playstation, do not request anything via the online/email portal. Call sony direct. The online/email method will return the same response: no faults identified. Call and speak to someone. They are WELL](https://preview.redd.it/56wbaklpxmk81.jpg?auto=webp&s=d8e4e0711f450dfd0cf93cf7628933c66d6fce7b)